Connie Fair
President & Chief Executive Officer
Connie was appointed President and CEO by the BC Assessment Board of Directors in May 2008.
Since 1993, Connie has been an integral part of BC Assessment's business development, helping the organization to earn a reputation as one of the world's leaders in property assessment. Some of the corporate achievements Connie has helped lead include:
- being an integral member in the formation and development of a province-wide electronic map
- launching a new corporate assessment data system called valueBC
- partnering with external organizations and associations to share information and reduce costs
- creating a culture of transparency and trust by releasing assessment data
- focusing the organization on the discipline of strategic planning and integrated financial management
- fostering an employee culture committed to employee engagement and delivering exceptional customer service
Prior to joining BC Assessment, Connie worked as a real estate consultant, director and teacher with the University of British Columbia's Sauder School of Business. She has a Bachelor of Commerce degree and a Masters of Business Administration.
An accomplished author and speaker, Connie is recognized internationally as an expert in property assessment and taxation and as a leader of organizational change initiatives. She is an RI designation member of the Real Estate Institute of Canada and was awarded an honourary designation with the Appraisal Institute of Canada to recognize her work within the professional appraisal community.
Vice President , Field Operations
David joined BC Assessment in 1975 and has since held a variety of appraisal and leadership positions throughout the province. He is currently on the BC Assessment Executive Committee and oversees the operations of all the assessment regions in the province, with the exception of those in the Lower Mainland and Southern Vancouver Island. He last served as the Assessor in the Vancouver Sea to Sky Region.
David is an Accredited Appraiser with the Appraisal Institute of Canada (AACI) and holds a professional designation with the Real Estate Institute of BC (RI). He has served on the Boards of a variety of business-related and professional organizations and is currently Past President of the Appraisal Institute of Canada. He is often called on for presentations, training and facilitation.
Vice President Finance and Executive Financial Officer
Andy is a Certified General Accountant, a Certified Aboriginal Financial Manager, and a Certified Corporate Director.
Andy has spent the majority of his career as a senior executive and financial officer in the electricity and water utility industries. Andy began his career in public accounting providing financial, audit and tax services. He has also served as a Director on a number of not-for-profit and private corporate boards.
Andy is a member of the Curve Lake First Nation. He was educated in Ontario receiving his Bachelor of Administration degree from Lakehead University in Thunder Bay, and advanced college diplomas in Financial Management and Human Resource Management from Sir Sandford Fleming College in Peterborough.
John Madden
Vice President, People & Planning
John is a career human resources and corporate services executive who has led teams in both the public and private sector. As Vice President Human Resources and Public Safety at TransLink, he was responsible for developing and integrating human resource and public safety initiatives across the TransLink companies from 2005 until 2010.
Prior to TransLink, John led Human Resources and Corporate Law at ICBC for four years. He was a member of the executive team that turned ICBC around both financially and in customer ratings. John started his career with Canadian Airlines, where he played key roles in a number of mergers and restructurings over nearly 20 years.
John holds a Bachelor of Commerce in Human Resource Management from UBC. He has been active on a number of non-profit boards and in the Vancouver business community.
Vice President, Business Innovation
Hart is in charge of driving business innovation at BC Assessment through the implementation of strategic initiatives, which will transform the company and continuously improve the business. He also leads a team of operational specialists who provide assessment and valuation services to field operations in all regional offices, as well as the quality assurance and business process management teams.
He was previously a Partner in KPMG’s Management Consulting practice and the Leader of the Strategy & Operations Service Line in British Columbia. He advised a wide range of public and private sector clients in operational and process improvement projects. Prior to that, Hart worked internationally at a top management consulting firm with former Partners from McKinsey and Booz Allen Hamilton to lead innovative product and services development, customer relationship management and e-business. He started his career at technology giant Siemens in various global marketing, sales and business development roles.
Hart attended the Universities of Bayreuth, Nebraska-Lincoln and Colorado; he holds a masters and doctorate degree in business administration. Hart is active in his community as the President of the Vancouver Westside German School, a Rep Team Manager at the Vancouver Thunderbirds Minor Hockey Association, and as a mentor to MBA students at the University of British Columbia.
Vice President, Business and Customer Services
Harry has an extensive telecom and IT background, with experience in technology innovation, business transformation, change management, competitive strategy, business development, marketing, sales, operations and customer service and technology management. Harry has worked with a number of organizations including AppLocation Systems Inc. and xwave in Victoria, Telus in Vancouver and a number of IT companies in Ottawa and New Brunswick. He serves on the Board for the Integrated Cadastral Information Society (ICIS) as an Executive Committee member and is past president.
Harry’s educational background includes an Electrical Engineering degree and completion of numerous Management and Leadership programs through McGill University, Harvard Business School and the University of Western Ontario.
Harry is responsible for Customer Solutions, Information Technology and Project Management.
